Account Manager
Account Manager
Salary
Location
Hours
Monday-Friday, 9 am-5 pm
Type of Role
The Role
The Account Managers will:
- Be responsible for managing their own customer base.
- Establish and develop relationships with pre-quote and post-quote customers through telephone contact, correspondence and participation at exhibitions to ensure that all personal and sales targets are achieved.
- Follow-up projects to an agreed SLA to ensure conversion of sales opportunities is maximised.
- Handle all incoming phone and written requests from prospects and act on these involving other members of the business as appropriate.
- Handle customer objections and use their negotiation skills to manage the customer relationship through to order.
- Where orders are confirmed, ensure customer information passed to the design team is obtained in a timely fashion and is accurate and informative.
- Record all data in the appropriate manner in the company’s CRM system ensuring they have recorded all of the necessary details.
Training: a comprehensive induction and training programme is provided.
Benefits: Company pension contribution up to 3%, 10% discount off local leisure centres, cycle scheme, free parking, great onsite facilities, 23 days leave plus bank holidays (rising to 28 days), enhanced maternity benefits.
Career progression: great opportunities across all teams (Field Sales, BDM, Marketing, IT, Finance, Design).
The Requirements
Candidates should:
- Have account management experience
- Have exceptional customer relationship management skills
- A customer-centric approach to consultative technical sales.
- Be hungry, driven and a self-starter
- Be sociable and confident
- Have experience of, and be happy working to targets
- Be happy to learn and a quick learner
- Have good levels of IT experience.
This job is for me
If you feel that you can successfully fulfil this vacancy then apply now:
- By applying online
- Or calling us on: 01392 344924
- Or emailing your CV to: info@kmerecruitment.com
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