Care Coordinator

Care Coordinator

  • Do you want to work for an employer that puts its employees first?
  • Do you want to work for an innovative company with exciting growth plans?
  • Do you have previous Care Coordinator experience?
  • Do you have experience working in the healthcare sector – social services, NHS & private hospitals, GP surgeries etc.?

If yes, continue reading below….

Our client is looking for a Care Coordinator to join a newly established team to provide support and interaction to clients and clinicians within the company to ensure staffing solutions are provided with precision and accuracy, matching the needs of the client to the skills of the clinicians following current best practices, policy and procedures, agreed standards, legislative requirements and relevant regulations.

The successful candidate will support the new branch alongside the Registered Manager and the rest of the small, friendly team. The team will have the backing of a well-established parent company.

Salary

£22k-£26k (depending on experience)

Location

Weston-Super-Mare (Hybrid working is available with working from home twice a week. On-call will be required; however, this will only happen when the candidate is confident to do so. There will be a lot of guidance and support from the Registered Manager and the Assistant Manager to ensure they are happy to do so. This will likely be 1 in every three weeks).

Hours

Monday to Friday (8 am-4 pm/9 am-5 pm)

Type of Role

Full-time, permanent

The Role

The role will involve:

  • Ensuring the satisfaction of existing clients
  • Developing client relationships and dealing with client queries
  • Providing excellent customer service at all times
  • Monitoring and measuring client satisfaction
  • Assisting with staff rotas
  • Attending MDT meetings when required
  • Composing care plans and risk assessments alongside the Registered Manager
  • Supporting the clinician team and undertaking clinician supervisions, 1:1’s.

Training: company-specific training will be provided.

The Requirements

Candidates must:

  • Have around two years of experience in the healthcare industry
  • Take a consultative approach
  • Be passionate about providing an excellent customer service
  • Have experience in dealing with a high volume of incoming calls
  • Ideally have experience with/knowledge of CQC
  • Possess excellent communication skills
  • Be confident, presentable, professional and friendly
  • Be honest in their approach, committed and trustworthy
  • Have team management experience.
  • Be IT literate.

This job is for me

If you feel that you can successfully fulfil this vacancy then apply now:

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