Care Coordinator Exeter

Our client is looking for a Care Coordinator to join their expanding team due to company growth to help provide urgent and long-term care to support people with learning disabilities in their homes and in the community across Exeter and South Devon.

Salary

£23,000 plus oncall allowance (£25 per night and £100 per weekend)

Location

Exeter – hybrid role with a minimum of 3 days per week in the office

Hours

Monday to Friday, 9-5pm with some on-call (one week a month) required.

Type of Role

Full-time, permanent, Annual leave entitlement is 8 days (April to April including bank holidays). This increases to 33 days per year after 1 years’ service which also includes bank holidays.

The Role

The role will involve:
• Ensuring existing clients’ needs are met through staffing solutions
• Develop client relationships with the families and clinician team
• Providing excellent customer service at all times
• Monitoring and measuring client satisfaction
• Assisting with staff rotas
• Dealing with client queries

Training:
Company-specific training will be provided including spending time with all the company’s departments, getting to know the business and the clients.

The Requirements

Candidates must:
• Have around 3 years’ experience in a care coordinator role in the community
• Take a consultative approach
• Be passionate about providing an excellent customer service
• Possess excellent communication skills
• Be confident, presentable, professional and friendly
• Be honest in their approach, committed and trustworthy
• Be able to prioritise and organise work in order to ensure client’s needs are met
• Be empathetic and positive
• Be IT literate

This job is for me

If you feel that you can successfully fulfil this vacancy then apply now:

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