Customer Service Advisor
Customer Service Advisor
Salary
Location
Hours
Type of Role
The Role
- Promote the company’s insurance and finance products to their existing customers
- Ensuring customers are always happy and the business meets its sales targets, achieving its growth plans.
- Build relationships with new customers which would entail ringing local businesses and gaining insurance details to pass onto the company’s commercial team to contact
- Contributing to marketing campaigns
- Sell professionally and compliantly, delivering a consistently good experience to customers.
- Providing exceptional administrative support, handling insurance quotations and undertaking insurance transactions, general sales and administrative tasks claims handling and potentially some bookkeeping administration with a ‘can-do’ proactive enthusiasm.
- Maximise inbound sales opportunities, cross-selling to new and existing customers, and assist with renewal retention by using your excellent telephone manner to make the most of every call.
Minimum qualifications: Maths & English Grade C or above and IT GCSE (or equivalent)
Training: An extensive training programme within a supportive and friendly environment will be provided including online workbooks, webinars for technical information and 3 exams to take. There is significant training involved which has to be passed to enable employment to continue.
The Requirements
- Ideally have previous insurance experience.
- Ideally possess Maths and English Grade C or above and IT GCSE (or equivalent)
- Possess good IT, sales and administrative skills.
- Be no stranger to applying an outstanding telephone manner and a flexible, people-orientated approach to everything you do.
- Relish the challenge of being part of a truly customer-focused, ambitious team.
This job is for me
If you feel that you can successfully fulfil this vacancy then apply now:
- By applying online
- Or calling us on: 01392 344924
- Or emailing your CV to: info@kmerecruitment.com
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