Customer Service Advisor

Customer Service Advisor

This role is an exciting opportunity to join a very well-respected and growing Agency of a national company with potential for future development within their business. They are looking for an enthusiastic individual to join their small and friendly Bideford team as a Customer Sales Adviser, where you play a key part in the success of this expanding local business.

Salary

Up to £22k plus additional bonus.

Location

Bideford, Devon

Hours

Monday to Friday, 9am-5pm

Type of Role

Full-time, permanent, annual leave: 26 days plus Bank Holidays.

The Role

  • Promote the company’s insurance and finance products to their existing customers
  • Ensuring customers are always happy and the business meets its sales targets, achieving its growth plans.
  • Build relationships with new customers which would entail ringing local businesses and gaining insurance details to pass onto the company’s commercial team to contact
  • Contributing to marketing campaigns
  • Sell professionally and compliantly, delivering a consistently good experience to customers.
  • Providing exceptional administrative support, handling insurance quotations and undertaking insurance transactions, general sales and administrative tasks claims handling and potentially some bookkeeping administration with a ‘can-do’ proactive enthusiasm.
  • Maximise inbound sales opportunities, cross-selling to new and existing customers, and assist with renewal retention by using your excellent telephone manner to make the most of every call.

Minimum qualifications: Maths & English Grade C or above and IT GCSE (or equivalent)

Training: An extensive training programme within a supportive and friendly environment will be provided including online workbooks, webinars for technical information and 3 exams to take. There is significant training involved which has to be passed to enable employment to continue.

The Requirements

  • Ideally have previous insurance experience.
  • Ideally possess Maths and English Grade C or above and IT GCSE (or equivalent)
  • Possess good IT, sales and administrative skills.
  • Be no stranger to applying an outstanding telephone manner and a flexible, people-orientated approach to everything you do.
  • Relish the challenge of being part of a truly customer-focused, ambitious team.

This job is for me

If you feel that you can successfully fulfil this vacancy then apply now:

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