Care Coordinator
Care Coordinator
Our client is looking for a Care Coordinator to join their team. This is a fantastic opportunity to join an innovative, forward-thinking, and fast-growing company that prides itself on its people-centered approach with employees and clients.
Salary
Location
Kembrey Park, Swindon
Hours
Monday to Friday, office hours plus on call.
Type of Role
The Role
The successful candidate will be based in Pure Offices in Swindon and will transfer the care packages from the company’s Slough office. One care coordinator will transfer over from Slough and the new recruit will make up the initial team, with additional support from the Midlands (Birmingham) office, as well as Gloucester.
Thereafter the role will involve:
- Ensuring the satisfaction of existing clients
- Developing client relationships
- Providing an excellent customer service at all times
- Monitoring and measuring client satisfaction
- Assisting with staff rotas (managed between 3 in the team)
- Dealing with client queries
- Composing care plans and risk assessments alongside the Registered Manager
The Requirements
Candidates must:
- Have at least 2 years’ experience in the healthcare industry
- Ideally NVQ level 2 in Health and Social Care
- Have experience using relevant business software such as Microsoft Word, Outlook, and Excel.
- Possess a full, UK driving licence
- Take a consultative approach
- Be passionate about providing an excellent customer service
- Possess excellent communication skills
- Be confident, presentable, professional and friendly
- Be honest in their approach, committed and trustworthy
- Be empathetic and positive
This job is for me
If you feel that you can successfully fulfil this vacancy then apply now:
- By applying online
- Or calling us on: 01392 344924
- Or emailing your CV to: info@kmerecruitment.com
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