Have you analysed your business from your customer’s perspective?
Often we get caught up in what we think is right without reflecting on what our customers want
. I attended a great conference on Monday held by the Entrepreneur Circle which demonstrated how important it is to focus on your customers’ journey. There is so much competition out there across all industries and unless your customer journey is refined and unique then you will lose out!
Get ahead of the competition and put yourself in your customer’s shoes.