As a Telecom Support Engineer, you will be the first point of contact for customer service queries. You’ll be responsible for providing top-notch support across a range of business telecoms and mobile products. The business’s focus is on first-time resolution and exceptional customer experience, and you’ll play a key role in achieving that. With a clear development plan to build both your technical knowledge and soft skills, this role offers great growth potential.

Key Responsibilities:

• Provide resolution-driven support, exceeding customer expectations.
• Maintain a positive and professional telephone manner.
• Liaise with colleagues to meet customer requirements and ensure service excellence.
• Demonstrate strong business acumen and time management skills.
• Adapt to a fast-paced environment, managing multiple queries with attention to detail.

If you’re ready to take your career to the next level with a business that values growth and customer satisfaction, apply now!