Senior Care Coordinators

Senior Care Coordinators

Our client is looking for two Senior Care Coordinators to join their team to service and support their clients and clinicians to ensure staffing solutions are provided with precision and accuracy, matching the needs of the client to the skills of the clinicians in accordance with current best practices, policy and procedures, agreed standards, legislative requirements and relevant regulations.

This is a fantastic opportunity to join an innovative, forward-thinking and fast-growing company that prides itself on its people-centred approach toward employees and clients.


£25k-£26k (depending on experience and negotiable for the right candidate).


Bradley Stoke, Bristol


Monday to Friday (37.5 hours per week) between the hours of 8 am-8 pm with 3 different shifts: 8am-4pm, 10 am-6 pm, 12-8 pm (this shift will always be working from home once the 6-month probation period of passed). No on-call is involved in this role as this is done by a team in Macedonia.

Type of Role

Full-time, permanent

The Role

The role will involve:

  • Supporting staffing solutions for all client account management matters working closely with other business teams to support business retention and growth
  • Dealing with all inbound enquiries working with team members ensuring these are dealt with promptly and efficiently and meet the clients’ needs.
  • Exceeding clients’ expectations by going above and beyond to deliver service levels
  • Building and maintaining a relationship with clients and clinicians
  • Seeking and recording insightful feedback and information from both clinicians and clients
  • Identifying clinicians who have not worked in a while and proactively reaching out to them
  • Communicating updates on all activities across the shift and shift handovers
  • Becoming an expert with all business systems, accurately recording clinician and client information for business use
  • Maintaining a focus on immediate (24 hours) demands whilst monitoring the progress of medium (one week plus) and long term (one month plus) requirements
  • Maintaining clear communications with clinicians and ensuring they are compliant to support internal and external client support needs.

The Requirements

Candidates must:

  • Ideally, have experience within the healthcare industry
  • Possess clear and concise written and spoken communication skills
  • Have strong time management and organisational skills
  • Possess problem-solving skills
  • Have experience in dealing with a high volume of incoming calls/queries
  • Be passionate about providing an excellent customer service
  • Have strong administration and computer skills (Word, Excel, Outlook)
  • Have the ability to manage multiple tasks and changing priorities
  • Have high attention to detail

This job is for me

If you feel that you can successfully fulfil this vacancy then apply now:


  • This field is for validation purposes and should be left unchanged.

KME Recruitment Services



We pride ourselves on providing a complete recruitment solution and are continually looking for ways to offer additional services that we feel will…

read more
CV Writing Tips

CV Writing Tips

Your CV is your tool for gaining a companies initial interest. If your CV is not eye-catching, it is full of grammatical errors and does not represent your…

read more
Share This